What Should You Know About Philippine Airlines Cancellation Policy?

Philippine Airlines’ cancellation policy isn’t as complicated as it seems. Albeit, grasp it before you make travel plans as it is crucial. Flyers need to know how their ticket type impacts their ability to cancel, what fees are involved. And what options are available for refunds or rebooking. Last-minute changes are never ideal, but knowing the ins and outs of the policy can save travelers from unnecessary stress and added costs. Get to know what works for your situation to avoid surprises when you need to make adjustments via this blog by FlyoGarage.
What does the Philippine Airlines cancellation policy state?
The PAL cancellation policy states the following which should be considered before you cancel your flights:
-
You can cancel within 24 hours for full refunds, as per the Philippine Airlines cancellation policy 24 hours.
-
PAL cancellations made after 24 hours may incur fees as per the T&Cs of the ticket.
-
Non-refundable tickets won’t be reimbursed. But flyers may receive credit for future flights.
-
Changes or cancellations can be made through: website, customer service, or airport counters.
-
Refunds can take 7–20 business days, depends on payment method and the type of ticket.
-
Fees for cancellations differ based on the route and ticket class. It often increases closer to departure.
-
Special scenarios like illness or emergencies may allow for waivers on cancellation fees.
-
It's recommended to read the specific PAL cancellation policy at the time of booking for accuracy.
How to Cancel a Philippine Airlines Flight?
In order to cancel a Philippine Airlines flight, do:
-
Log in to your account or find your booking details.
-
In your account, find the flight you wish to cancel.
-
Make sure you understand any fees or refund conditions based on your ticket.
-
Select the “Cancel Flight” button or contact customer service if needed.
-
Depending on the ticket type, request a refund or ask for travel credit.
-
If you face issues online, reach out to their support team for assistance.
-
After submitting, check your email for confirmation of the cancellation and any next steps.
-
Monitor your refund or travel credit process. It could take 7–20 business days.
-
You can call Philippine Airlines customer service USA at 1-800-435-9725 or 1-877-658-1183 to get it done over call.
Philippine Airlines Cancellation Fees
Philippine Airlines cancellation policy applies different cancellation fees based on your ticket class and the time of cancellation. For Economy Saver tickets, cancellations come with hefty penalties. You can expect a fee between $150 to $200, and this is non-refundable. The closer you are to the departure date, the higher the cost.
For those with Premium Economy tickets, the fees are more lenient but still significant. Expect penalties ranging from $100 to $250, depending on how early you cancel. Again, the closer you are to your flight, the more you’ll pay.
If you’ve booked a Business Class or First Classticket, cancellation fees tend to be lower. You could pay between $50 and $200 as Philippine Airlines cancellation fees, though this varies depending on your specific fare rules and timing. These tickets offer more flexibility but still have restrictions.
Lastly, refundable tickets offer the most flexibility. If you cancel early enough, you might avoid penalties altogether. If Philippine Airlines cancels the flight, you’ll get a full refund or the option to rebook at no extra cost.
Philippine Airlines Refund Policy
This is what you should know of the Philippine Airlines Refund Policy:
-
Refunds are available for non-refundable tickets if the airline cancels the flight or significantly changes the schedule.
-
Refund requests for unused flights must be made within a specific window. This is typically 12 months from the date of purchase.
-
Refunds for partially used tickets may be subject to conditions. Only the unused portion of the ticket is refunded.
-
If a ticket is refundable, a small processing fee may apply, but this is generally less than cancellation fees.
-
PAL refunds are processed through the same method of payment used during booking. Expect to wait a few weeks for the funds to be returned.
-
For special fare types like promotional tickets, refunds might not be possible. Always check the specific terms and conditions when booking.
-
In case of flight cancellations by them, flyers can request either a refund. Or a rebooking without additional charges.
-
Refund requests for baggage fees are not automatically refunded. You will need to contact Philippine Airlines customer service at 1-800-435-9725 or 1-877-658-1183 if applicable.
It is simple, cancellations with Philippine Airlines rules are clear. But depend heavily on the PAL ticket purchased. Each fare class comes with different conditions regarding refunds and fees, so it’s vital to be informed. Rebooking is an option, but understand the timeline and any costs as it is essential. Stay on top of the details by calling FlyoGarage or Philippine Airlines at 1-800-435-9725 or 1-877-658-1183, and you’ll navigate any changes much easier.
Also Check: Philippine Airlines Reservations & Seat Management