What is Singapore Airlines Cancellation Policy?

Passengers are informed of any cancellation or schedule changes in advance or before departure. So, it is likely you will be given an update on a cancellation through various channels. Usually, an email will be sent along with the refund options available to you. In this FlyoGarage blog, we will offer you details on the international cancellation policy of Singapore Airlines.

Can I cancel a Singapore Airlines ticket?

You can cancel a Singapore Airlines ticket if you purchased it directly from the airline. All you have to do is access the booking through the manage booking link. Use your e-ticket number or booking reference and your last name to find your trip. Choose the option of cancellation and follow the prompts shown to you. To cancel a ticket booked through a travel agency, you must contact the third party. You cannot cancel a ticket after the check-in. If you need to cancel a ticket after check-in, you will have to call the airline. Here are several things you should keep in mind about cancelling a Singapore Airlines ticket.

  • Cancelling a ticket after 24 hours of the booking or less than 7 days in advance of the departure may require you to pay a Singapore Airlines cancellation fee.
  • For flights that are cancelled within 24 hours of the booking and at least 7 days before the departure, you need not pay a fee.

It is recommended that you call the airline to ensure you get a refund. Singapore Airlines customer service can be reached at +1-(833)-727-0118 if you want to know whether you can get a refund. Our FlyoGarage executives available at +1-877-658-1183 can also guide you on getting a refund.

How much is the cancellation fee on Singapore Airlines?

Singapore Airlines will charge you the maximum fee for cancelling an Economy Value ticket. Economy Lite tickets cannot be cancelled except when the ticket is eligible under Singapore Airlines cancellation policy 24 hours. While flight changes may be complimentary for some ticket types, cancelling is not. You will be charged a fee in a currency depending on your departure country. Here is a look at the cancellation fee that you may pay.

  • Economy Value – $300   Premium Economy - $100  First/Suites-$100 
  • Economy Standard - $250
  • Economy Flexi - $100

Does Singapore Airlines provide refunds?

Yes, Singapore Airlines will provide you with a refund. But, a refund is applicable only for unused refundable tickets. For non-refundable tickets, you will be eligible only for the refund of taxes you paid for the flight. If your flight is 72 hours away, you can use a priority assistance form to cancel a ticket and ask for a refund. When you submit this priority assistance form after departure you will have to pay a no-show fee. You may take a look at the criteria which you must fulfill to use the priority assistance.

  • You may request a cancellation due to medical reasons can be requested.
  • When a flight was cancelled or delayed by the airline.
  • When you are unable to cancel your booking via Manage Booking.

What if I have a non-refundable Singapore Airlines ticket?

Fare conditions are clearly outlined in the confirmation e-mail you get. If you have a non-refundable Singapore Airlines ticket, you will only be eligible for the taxes you paid. Here are some things you must remember about cancelling.

  • If you have mixed more than one fare class in a single itinerary, the most restrictive cancellation policy will apply.
  • Tickets must be cancelled in full. You cannot cancel a segment of an itinerary.

If you have multiple flyers in one booking, you will not be able to cancel the travel of a single person. You can call the airline’s Singapore Airlines Customer Service USA, +1-(833)-727-0118 for details on cancelling a flight which has more than one passenger in the same booking. Our FlyoGarage executives available at +1-877-658-1183 can also help you cancel a booking.

Frequently asked questions:

Does Singapore Airlines have a 24-hour cancellation policy?

Yes, you may be able to cancel a Singapore Airlines flight within 24 hours of the booking.

Is it possible to get a refund from Singapore Airlines?

Yes, it is possible to get a refund from Singapore Airlines on refundable fares.

Does Singapore Air have a 24-hour cancellation policy?

Yes, you can cancel flights at least 7 days in advance within 24 hours of the booking.

Is Singapore Airlines having a 24-hour grace period?

Yes, 24-hour grace period of the airline begins when you book the ticket.

How late can I cancel a flight on Singapore Airlines?

Singapore Airlines allows you to cancel a flight before departure. In case you don’t cancel before departure, a no-show fee will be charged and the entire ticket’s value may be forfeited.

How do I get through to Singapore Airlines customer service?

Getting through to Singapore Airlines customer service is easy with the contacts available for every region on the airline website.

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