What Should You Know About Fiji Airways Cancellation Policy?

No travel plan is foolproof because it may not go as expected. Understanding an airline’s cancellation policy can save you the extra time and money. Fiji Airways offers flexible cancellation options which are designed to accommodate a range of circumstances. Be it emergency situations or last-minute changes, you can afford to cancel a flight. The airline also allows you to include a 'Premier Airport Meet and Greet Service' by paying a fee if you want to enjoy more flexibility on an upcoming flight. This FlyoGarage webpage covers everything you need to know about Fiji Airways cancellation policy.

Overview of Fiji Airways Cancellation Policy

The ticket types on Fiji Airways range from non-refundable low-cost fares to fully flexible premium tickets. Passengers who booked directly through the airline (website, app, or customer service) generally have more control and options when canceling or modifying their travel. They will be able to manage their tickets online. You can include Premier Airport Meet and Greet Service in your ticket if you are arriving at, departing from or transiting through Fiji. With this service, you will get a full refund of the ticket if you cancelled more than 48 hours before departure. A 50% refund will be offered if you cancelled between 48 and 36 hours prior to departure. All cancellations must be communicated via email or phone. Here is a look at the flexibility of ticket types on Fiji airways.

• Plus tickets in Economy and Business will not require you to pay any cancellation fee.
• Economy Comfort and Biz Value tickets will require you to pay the maximum charges. 
• Lite and Value tickets in Economy cannot be cancelled but Value tickets can be changed.

Fiji Airways 24-Hour Cancellation Policy

Fiji Airways follows the 24-hour free cancellation policy, which allows travellers to cancel their bookings within 24 hours of purchase. You will not incur any penalty as long as the booking was made at least 7 days before the departure date. This Fiji Airways cancellation policy 24 hours applies to all fare types when booked directly through Fiji Airways. Here are several things you must remember about 24-hour free cancellation.

• You may have to pay third-party charges if you cancel a ticket with 24-hour free cancellation. 
• You may be charged a service fee if you call the customer service of Fiji Airways to cancel a ticket.

Cancellation Policy by Fare Type

Fiji Airways' cancellation flexibility greatly depends on the fare class chosen at the time of booking. The fare conditions of the ticket you booked will be sent to you in the confirmation email you get after booking a ticket. Here is a closer look at the flexibility of the tickets.

• Economy Lite – These are typically the most restricted fares. Cancellations are usually non-refundable, and changes may not be allowed.
• Economy Value and Comfort – These fares offer moderate flexibility. Cancellations may be allowed for a fee, and fare differences apply if rebooking.
• Business Saver – Allows cancellations with a penalty fee. Refunds are possible depending on how early the request is made.
• Business Flex – These are the most flexible fares. Cancellations can be made without penalty, and a full refund is usually granted.

Process of Cancelling a Fiji Airways Flight

In order to cancel a Fiji Airways flight you must inform the airline before departure. In case you do not give prior information, you will be considered a no-show. The airline will forfeit your entire payment for the trip. This means you will not be reimbursed. Cancelling a Fiji Airways flight is not a tricky affair, especially if you booked directly through their website or customer service. You have to pay a service fee if you get a cancellation done through customer service. If you booked a Premier Meet and Greet Service, you can submit your cancellation request either by an email or phone. Here’s a step-by-step process for passengers who have booked directly with Fiji Airways.

• Surf the net and visit Fiji Airways website or open the mobile app.
• Click on the “Manage Booking” link. 
• Enter your booking reference number and last name.
• Select the flights you wish to cancel.
• Follow the prompts shown to you to complete the cancellation.

Refund Policy & Processing Time

Fiji Airways processes refunds based on the type of ticket or service and the timing of your cancellation. The airline will take up to 7 working days to refund if you paid using your credit card. For any other mode of payment, you can expect a refund in up to 20 working days. Here are certain things you must remember about the Fiji Airways refund policy.

• Your refund will be forfeited if you do not change or cancel before departure. 
• If you included Premier Airport Meet and Greet service, you can expect a refund within 10 days. 
• Auto refunds are given to passengers for involuntary cancellation for which Fiji Airways can be held responsible.
• You will get a refund in case the airline has to de-board you due to overbooking of a flight.

Conclusion

Understanding Fiji Airways cancellation policy can help you avoid unnecessary fees and stress. Always check your fare conditions, cancel within the allowed window, and contact the airline directly for assistance. Flexibility starts with informed travel planning.