What Should You Know About Hainan Airlines Cancellation?

Hainan Airlines is one of the prime Chinese airlines operating to destinations throughout Asia, Europe and North America. It also has flight change and cancellation policies like any other airline. Whether you changed your mind or simply made a booking mistake, you should know how Hainan Airlines cancellation operates, what you will be charged and how you can get help if you need it.

This blog will help you navigate Hainan Airlines cancellation policy. Contact Hainan Airlines at +1-857-488-5190 or FlyoGarage at +1-877-658-1183 to know more.

Hainan Airlines Cancellation Policy

Hainan Airlines does allow its passengers to cancel their flights. However, your ability to cancel and whether you will receive a refund or credit depend on several factors which are given as follows:

• Type of ticket (economy, business or premium classes).
• Fare rules attached to your ticket.
• How and where you booked the flight (via Hainan Airlines directly or a third-party platform).
• When you cancel (within 24 hours of booking or closer to the departure date).

Flexible or refundable tickets generally offer easier cancellations while deeply discounted economy fares may be non-refundable or carry penalties.

Hainan Airlines Cancellation Timeframes

Timing plays a major role in how your cancellation is processed. Here is how it typically works:

• Within 24 hours of booking: Most tickets can be canceled for free if the departure is more than 7 days away (see 24 hour policy below).
• More than 24 hours after booking but well before departure: Cancellation may still be allowed but fees may apply based on fare rules.
• Close to departure: Some low-cost fares become non-refundable as the departure nears.
• Post flight departure: No-shows or same-day cancellations are usually non-refundable unless you booked a fully flexible fare.

It's best to review your fare conditions when booking for cancellation terms.

How much are Hainan Airlines cancellation fees?

The airline does not list fixed cancellation charges. Hainan Airlines cancellation fees totally rely on the ticket terms such as whether it is refundable, non-refundable or a discounted fare. Here's how it works:

Passenger-Initiated Voluntary Cancellations

According to Article 35 of their policy:

• If your ticket is completely unused, Hainan Airlines will deduct applicable cancellation and service fees based on your airfare conditions. The exact amount is not publicly specified and varies depending on your ticket type. The remainder will be refunded to you.
• If your ticket is partially used, the refund will be calculated after deducting:

1. The fare for the used portion
2. Applicable taxes
3. Cancellation and service fees based on your fare

The remaining balance will be refunded.

Involuntary Cancellations (Airline-Initiated)

As outlined in Article 36:

• No cancellation fees apply.
• You will receive a full or partial refund without any deduction for service or refund charges.

It takes less than 7 business days to process refunds after receiving a valid request.

What is Hainan Airlines Cancellation Policy 24 Hour?

Hainan Airlines cancellation policy is 24 hour risk free, that allows you to cancel a ticket for free if:

• You booked directly through Hainan Airlines via website, mobile app or Hainan customer service phone number
• You cancel within 24 hours of the booking
• The departure is at least 7 days away from the time of booking

This policy aligns with foreign standards and gives passengers peace of mind when making quick bookings or planning ahead. If you booked through a travel agent or third-party site, you may need to contact them directly and their policies may differ.

How to Cancel a Hainan Airlines Flight?

Canceling a Hainan Airlines flight is pretty simple especially if you booked directly through their official channels. Here’s how you can cancel Hainan Airlines flight :

1. Online via Website or Mobile App

You can cancel your booking online with Hainan Airlines through website or mobile app. Here is how you can do it:

• Go to Hainan Airlines official website.
• Navigate to the ‘Manage My Bookings’ section.
• Input your booking reference or e-ticket number along with last name.
• Select the flight you want to cancel.
• Review refund amount if eligible and confirm cancellation.

2. Through Customer Service

You can reach Hainan Airlines customer service to request ticket cancellation. It will help you handle complex itineraries and non-refundable tickets while seeking clarification during your travel with Hainan Airlines.

3. At the Airport

If you're at the airport and need to cancel due to a last-minute issue such as illness or travel disruption, go directly to a Hainan Airlines service desk.

4. Through Travel Agents or OTAs

If you booked through a third party, you will need to cancel through them. Keep in mind that they might charge an additional service fee on top of any airline cancellation charges.

How to Contact Hainan Airlines Customer Service?

Need help canceling your flight? Here’s how you can reach Hainan Airlines:

• Domestic hotline number: 95339
• International Number: Contact numbers vary by region. You can refer to the Hainan Airlines official website for specific numbers. U.S. customers can call +1-857-488-5190.
• Overseas booking service hotline: +86-95339 or +86-898-95339
• Email: customer.care@hnair.com

Tip: Wait times may be long during peak travel periods. Try using their mobile app or website for quicker service.

Conclusion, When booking flights with Hainan Airlines, it’s crucial that you check your airfare as cancellation policy depends on the conditions of your flight ticket. Use the 24 hour cancellation for free wherever possible. Cancellation policies can change so it’s always smart to review the most current version on Hainan Airlines official site or ask a customer rep before making changes. Dial Hainan Airlines customer service number +1-857-488-5190 or FlyoGarage at +1-877-658-1183 for additional details.

Related Pages: Hainan Airlines manage booking